Intoxicating Substances (supply) Act 1985 Customers should not order these items for persons under 18.īy placing an order on our website, you agree to our Terms and Conditions of sale and hence confirm that you are over 18 years of age and can legally purchase products covered by the Offensive Weapons Act. These products are only available for customers aged 18 or over. Under the Offensive Weapons Act, it is an offence to sell knives, knife blades or any other product that may be perceived as an offensive weapon to persons under the age of 18. If we find that the item is damaged or unsuitable for resale we reserve the right to take steps to recover costs of any damage caused. When an item is returned to us we will assess it for damage to the item and/or packaging. We advise that all items are returned in the original packaging and that you obtain a receipt for postage. Please contact us on 01904 629429 or email to arrange collection. In the case of heavy and/or bulky items, or in certain other circumstances, we can, by prior appointment collect the item(s). For most items a DPD Shop Return can be arranged for a charge which would be removed from the refund total. Items returned after seven days from the date of delivery must be unused and in the original packaging.Īll items must be returned to us at your own cost. You must contact us as soon as possible, and in any event no later than 21 days from the date of our email confirming dispatch of the item. (b) replacement or repair of a faulty or damaged item In addition to the terms set out above you may, by writing to request:. Made to your specification or personalised in any wayĪudio or visual recordings or computer software if the item has been unsealed. Unfortunately we cannot accept the return of items which are:. Please note that in the event that more than one item is delivered you will be entitled to a refund of the delivery costs relating to the returned item(s) only.Īny refund, in accordance with the Distance Selling Act, will be made within a maximum of 30 days from receiving your cancellation in writing Where a refund is requested, we will refund in full your payment to us, including delivery costs in the case of faulty goods or items delivered which do not match the item ordered, the refund will include the costs of return relating to the delivery of the item(s) returned. Your notice of cancellation must be in writing and sent to is your responsibility to ensure that, prior to returning an item to us, you have taken all reasonable care of it, including in transit when returning the item(s). In accordance with the Distance Selling Regulations you have a right to cancel your order (subject to the exceptions listed below) at any time up to seven days from the date of delivery to you, and to receive a full refund, including the costs of delivery. Please be aware that in some circumstances the manufacturer's warranty will mean that we are required to return the item to the manufacturer for repair.Īll sales via our website are subject to the Consumer Protection (Distance Selling) Regulations 2000 ("the Distance Selling Regulations"). Some items will be subject to a manufacturer's warranty and the terms of such warranty will apply to the sale. This, along with their reputation for bringing real new ideas to the market, makes them one of the most admired companies in their market sector, as well as one of the fastest growing.Wherever possible we will ensure that you are completely satisfied with the item purchased and in the case of faulty or unsatisfactory goods, will repair, replace, or offer a refund as quickly and efficiently as possible. The Boa team continues to make giant steps in developing new products and technologies in the hand and power tool accessory industries, revitalising product sectors that are considered to be mature, and creating new product sectors through their patented ideas. As an ISO 9001 accredited company, Boa ensures that its services and processes are world-class. With manufacturing facilities in the UK and warehouse distribution in Germany and the USA, Boa offers global solutions providing bespoke packaging and marketing, including managing POS material and new product launches. Building on this success, Boa went on to develop world firsts in many areas of the hand and power tool accessory markets.įrom its entrepreneurial roots, Boa continues to invent and develop products building on its foundations of innovation, quality, and functionality. The Boa Constrictor Strap Wrench has now sold 25 million units in 42 countries making it a phenomenally successful invention. Boa Tool Corp was set up 2 years later to market and distribute this product on a global basis. In 1994 the world's first multi-use strap wrench was developed.
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